Mr. UDAY GHARE

Los Angeles

Qualification - B.E., MBA,

Mobirise

About -

Global Delivery Head, Media and Entertainment Business, Tech Mahindra

Senior Management Programs (IIM Calcutta and Ross Michigan University),

B.E. (Computer Science),

Current Status:

I am Hands On Leader who loves to be close to technology and people. I also strive to be a change agent for the organization by bringing in new ideas for enhanced customer experience, efficient operations and new business models.

A]

Am leading a Multi-Million Dollars Business in Media and Entertainment Vertical. Managing Globally.
In this business model – I work as in a capacity of Business Group Leader responsible for multiple business unit operations in terms of Topline, Bottomline, CSAT, ESAT, Finance with Revenue, EBIDTA, CSAT and ESAT targets. This role gives me the experience of scale and building large businesses from scratch.

B]

I have in the past :

  1. I have led a 2000+ people business unit to drive Digital transformation programs in Telecom space. My KRA’s were CSAT, ESAT, Leadership development, Innovation, Revenues and Margins.
  2. Co-Founded a Digital Startup i.e. Maker’s Lab focussing towards building business on Digital Transformation solutions and Innovation initiatives. Key focus areas in Digital Solutions – Machine Learning, Artificial Intelligence, Robotics, Augmented Reality, Virtual Reality, Next generation Mobility, Cloud and Big Data. Also focus on alliance partnerships with Product Vendors, Start ups and Academia.
    In this business model – I worked as a Startup Owner – who needs to get his hands dirty on technology and projects and also continuously work towards funding the group by presenting our work to internal stakeholders. The unit focuses on product, platform and technology solution development. It is small unit of 50+ people with product engineering focus. The typical size of the project is 5-10 people working on digital solutions for the customers. Deal Sizes are very small but very interesting and challenging from technology perspective. This role gave me exposure to run technology startup. Here the focus is to be hands on with the team to solve their problems.

Date of Birth: 1972-08-12

Childhood / Young Days:

I was born and brought up in Mumbai.

My father retired as Outstanding Scientist from NPCIL.

My mother was an accomplished Hindustani classical singer with degrees of M.A. (Music) and Sangeet Visharad.

I had a wonderful childhood with an excellent eco-system to develop the value system of appreciating power of education, value for money and importance of discipline.

Beginning of Career:

I joined as Media Analyst and Product Manager in Indian Market Research Bureau in the Media and Panel Division and then moved to Mahindra British Telecom after more than 3 years of Service. MBT transferred me to Leeds, UK as a CRM Consultant. This was my first assignment abroad. The experience was very interesting as we had no idea of Leeds, the accent of the people, I was the first one from my company joining the customer site and the customer was also new to working with an Indian. Overall the stint was excellent and by the time we returned back to India after 6 years (with interim stay in India) – we had lots of friends in the UK, we loved Leeds and we also made good connects at the Temple in Leeds. It gave us the confidence to live anywhere in the world and succeed in our purpose.

Till today:

Very interesting journey in my career and thanks to my family to support me.
I have had experience to work in Mumbai, Leeds, London, Mysore, Bangalore, Pune, Atlanta and Los Angeles.

Had the fortune to work on different roles and wear different hats – Product Manager, Customer Engagement Manager, Developer, Consultant, Offshore Delivery Head, Onshore Delivery Head, Transition Manager, Innovator

Future:

I continue to focus on growing my experience in my new role of Global Delivery Head.

I wish to contribute by sharing my experience, create platforms for young entrepreneurs, people who are either in IT services or plan to be. I was to encourage Creativity in the education system.

Family:

We are a family of 4, my wife Shilpa, works as Administration and Sales Analyst. We have two twin daughters Ira and Isha, who are in their Junior High School

Outlook:

We have been part of a massive transformation in our lives due to technology. I see that the world and India will continue this change in our lifestyles with new technologies. What India needs is – more creativity in the education section, more insights to our scriptures and platform that celebrates failure.

Advice:

Those who are abroad – please learn and adapt. Keep the focus on the high level purpose and plan to achieve it. Also please contribute back to India and whatever ways possible.

Important Link:

Major Acheivements & Honors:

  • Rewarded 2nd Position in 2 Years Global Leader Program – GPMD from Ross Michigan Business School
    • White Paper published in Wall Street Journal on The Digital Revolution – An Irresistible Pie for Telecom
    • Represented Tech Mahindra in Digital Transformation Summit organized by Economic Times.
    • Recipient of ACE Award three in a row – this award is given those who have highest performance rating
    • Co-Authored a Paper on “Agile-Colocation Model” in European publication – Testing Experience
    • Leading the Digital Transformation and Innovation Labs – pioneering cutting edge technologies
    • Spearheaded Core Strategic Domain Verticalization Theme in Infosys for Telecom Domain
    • Successfully completed IIM Calcutta – Senior Management Program (SMP-09)
    • Leading current unit in two major transformations – Agile Transformation and Mobility Transformation
    • Presented lectures in University of Pune and Pune Institute of Technology
    • Member of Tie-Pune and Pune Startup Community
    • Member of Rotary Club
    • Business Mentor for a startup in Corporate Communication on voluntary basis.